Security with eBanqo

At the very basic, eBanqo offers a highly secure experience with different security protocols. Our technology has no security concerns that are different from other systems. We have measures and protocols that comply with your KYC obligations.

Your safety, our priority!

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Fraud

eBanqo incorporates mechanisms such as transaction validation (e.g. real-time value and velocity checks) as well as transaction reconciliation processes to proactively detect and address fraud.

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Regulatory Compliance

eBanqo technology exceeds the regulatory compliance of the U.S, Europe and other jurisdictions. This includes the auditing and authentication needs arising from prevalent risk management policies and regulations.

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Role-Based Access Control

Our solution provides an approach to restricting system access to authorized users only with full log and tracking.

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Encryption

256-bit encryption is used for all transactions within eBanqo’s network and between eBanqo server-based infrastructure and partnered institutions.

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Audit

Our systems provide full audit capabilities through event logs and event-based reporting. Intrusion detection technologies enhance the auditability of eBanqo’s delivered mobile financial services.

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Data Access Monitoring

Our DAM components audit and block access to key data as a growing threat comes from within application screens. Reports employees, external workforce, IT and outsourced support teams’ unnecessary access to sensitive data.

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Resilience

eBanqo’s technology is protected against malicious attacks through software and server hardening measures.

FAQs

What is eBanqo?

eBanqo provides an omnichannel customer engagement solution on mobile, web and social media channels (WhatsApp, Twitter, Facebook etc)

What are security concerns with this solution?

Our technology has no security concerns that are different from other systems. We have measures and protocols that comply with your KYC obligations.

Can I integrate the solution with my business tools?

eBanqo solution is equipped with the capabilities to integrate into multiple 3rd party platforms like email, helpdesks, CRM and other business tools you might have.

Can I extract analytical data?

eBanqo solution has a dashboard where assigned support agents can view activities and analytics like, top issues customers are having, top questions they are asking within a period, which social media channels are customers congregated etc.